FIRST NOTICE OF LOSS
Expert service.
Superior results.
© 2022 Solera Lynx. All rights reserved.
The New Standard for Customer Experience.
We’re hosting happy hour at booth #5809N for NADA attendees to mix, mingle and talk shop. Stop by the Solera | AutoPoint booth on
Saturday, February 15 from 3pm-5pm for cocktails and networking.
MEET THE TEAM AT NADA
Our experts Jamie Eidson and Marcio Gomez will be at the Booth #403 ready to show you how we can help your dealership.
JAMIE EIDSON
Jamie has over 20 years’ experience in the automotive industry and works closely with dealers associations all across the country to deliver valuable solutions to service departments.
Jamie enjoys music, off -roading
and grilling.
MARCIO GOMEZ
Marcio has been a B2B sales consultant for over 20 years and worked in International Sales across Europe and South America for 10 years.
Marcio loves to spend time with his family and talk about BMW with anyone who will listen.
JOIN US FOR HAPPY HOUR SPONSORED BY LYFT
When you’re looking to optimize your fixed operations or increase traffic with marketing, you need a valued partner with the right tools to help you reach your goals. Trusted by OEMs and on a dealership level, Solera|AutoPoint has years of industry experience that provides the foundation for our omnichannel, data-driven marketing strategies and software. Our solutions function seamlessly, combining a suite of tools that help increase retention—mobility & transportation services, vehicle repair apps backed with unparalleled database of vehicle information, and more. We’re dedicated to providing the tools that make your job easier, so you can provide a better experience for your customers.
Businesses rely on quick access to reliable vehicle data to provide accurate estimates for timely repairs. Qapter Estimating uses real-time repair data in a modern interface to provide your business with an inside-out approach to faster, seamless repairs the first time, every time.
- Enhanced User Interface
- Cloud-Based
- Tablet & Mobile-Friendly
EXPLORE YOUR PATH BEFORE YOU VISIT OUR BOOTH
The New Standard for Customer Experience.
Get the Maximum Value from Your Collision Estimating System
Qapter Estimating offers the most robust enhancements catalog for body shops that need more than just collision estimating. Every add-on is seamlessly integrated in the software to maximize your shop's efficiency.
Get Every Piece of Information
Use the industry's most comprehensive estimating and VIN decoding for collision estimating and decode down to the 17th digit to get the exact vehicle you're working on and all of its options.
Shops using AudaVIN report 53% fewer vehicle description errors, a 7 minute reduction in inspections time, and up to 4 days knocked off their cycle time.
Slash your Inspection and Cycle Time
The industry's most comprehensive collision estimating software gets even better with Recoverables. Get an automatic review of every estimate and get suggestions online items you may have missed.
A Full Suite of Applications
- Digital Imaging
- Insurance Compliance
- Parts Locating
- Paintless Dent Repair
- Frame Dimensions
- In-Depth VIN Decoding
- 3D Graphics
- Estimate Compliance Tools
Qapter Estimating offers the most robust enhancements catalog for body shops that need more than just collision estimating. Every add-on is seamlessly integrated in the software to maximize your shop's efficiency.
Recoverables
John Griggs, Shop Foreman
Heitzman Body - Beaverton, Oregon
"Audatex Estimating is more thorough than any other estimating Programs. It automatically includes all of the operations needed in the process. It does more of the thinking for us, more of the estimating for us."
"We saw an Audatex 3D demo at an Auto Body Association meeting and we knew almost instantly that it could make a difference in our shop, in terms of both time savings and improvements in estimating accuracy."
Steve Lukas, Senior Estimator
Crown Collision - Tampa, Florida
"Our estimators can use any system they choose...but most prefer to write their estimates to Audatex. It simply allows you to write a faster estimate."
Chris Norris, Manager
Bob Sight Ford - Lee’s Summit, Montana
What Body Shops Like Yours Have to Say
Say Goodbye to Active X Controls
Find the Right Parts Faster
Create more accurate estimates in far less time with 3D vehicle graphics. Find and select the right parts quickly using Audatex estimating's 360-degree rotation, unlimited zoom, and color-coded parts.
Our inside-out methodology gives you the peace of mind that you’re ordering all of the right parts the first time, every time, saving you money.
Introducing Qapter Estimating
Say Hello to Mobility
Qapter Estimating is optimized for tablet usage so you can write estimates anytime, anywhere. We’ve also enhanced the user interface to include a newsfeed-style worklist, streamlined email feature, shop forgettables damage line editing, ability to rotate and highlight damage on photos just to name a few.
Implementation is easy. In fact, you’ll use the same URL, login and password to access your estimates in Qapter Estimating just as you do now. Any work-in-progress and system settings will carry over from Audatex Estimating, including profiles, manual entries, rates and more.
No Downtime
Create Faster More Accurate Estimates
Qapter Estimating does not require active X control installs, giving you more flexibility to run the application from other browsers. The platform is now supported on Google Chrome and Internet Explorer, with Microsoft Edge soon to be added to the list.
Real-time Access to Updates
With web-based connectivity, our pricing is updated real-time to ensure you always have the latest OE pricing information. Make the switch today and you’ll also be the first to have access to new features as they’re released. In the next few months, we’ll be rolling out features only available on Qapter Estimating such as Toyota vehicle-specific recall bulletins and enhanced handling of locked estimates.
Say Goodbye to Active X Controls
ACCURATE ESTIMATES EVERY TIME. THE FIRST TIME.
GET STARTED WITH QAPTER ESTIMATING
OUR FACILITIES
Through our global state-of-the-art, large-scale customer contact centers, we manage more than 6 million calls per year, with more than a million in FNOL calls alone. Multiple disaster recovery data centers and an off-site primary data center ensure comprehensive operational redundancy, while on-site generators guarantee uninterrupted service and support.
OUR SERVICES
The LYNX scope of FNOL claims:
- Auto Physical Damage
- Auto Glass
- Commercial Property
- Personal Property
- General Liability
- Workers' Compensation
- Catastrophe Servicing
OUR TECHNOLOGY
LYNX Services has built a solid and reliable technological infrastructure designed to provide you with seamless, dependable customer interactions. Telephony and IT structures combined with our AI powered solutions help move your claims several steps forward within minutes of the first contact.
At LYNX, we employ unique staffing strategies and leverage our telephony platform to deliver high levels of call center performance, where 80% of the calls are answered within 20 seconds or less.
Quick facts:
* 6M calls handles annually
* 80% of calls answered in 20 seconds or less
* Call center performance monitored by AI for real time coaching
* 99.5%+ uptime, 24x7x365 service